Customer Care

FAQ

Shipping

Do you ship outside of the U.S.?

How much does shipping cost?

What's your holiday shipping schedule?

How can I track my order?

How long will it take for my order to arrive?

I have received an incomplete order...

Returns

How do I return an item?

Ordering & Payment

How do I place an order?

Do I need an account to place an order?

The item I want is unavailable or sold out...

Can I send my order as a gift?

How do I check out?

My credit card isn't working...

Discounts & Promotions

Can I have a promo-code?

The promo-code isn't working...

The promo-code expired, I want it anyway.

I want you to send me free products...

Policies

Shipping & Returns

Delivery Status

Delivery Time & Costs

Customs & Import Duties

Returns & Exchanges

Methods of Shipment

Lost or Stolen Package

Ordering & Payments

Methods of Payment

Sales Tax

Order Confirmation

Item Availability

Checkout

Contacts

Online Orders

Wholesale Sales

Press

Promotions

Promo Codes & Discounts

Customer Accounts

Forgotten Password

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